Walnut Creek Instructional writing job, FT

Walnut creek Instructional Consultant job, FT

The Mosaic Company is looking for passionate, collaborative, and resourceful problem solvers to join a team that develops and delivers interactive, customized, e-learning solutions. We partner with our clients to analyze their specific business needs, their corporate culture, and their infrastructure. Then we look at performance gaps before building out the design and development of a performance-improving solution.
We're looking for a passionate, collaborative, and process-oriented individual to play a critical role in documenting, updating, and providing QA on client training materials focused on work procedures.

Duties & Responsibilities:
• Identify when training materials need to be created and initiate engagement with other business units.
• Create and maintain process maps, job aids, manuals, and other training materials that accurately reflect client work procedures through analysis, SME interviews, and translation of highly technical documents.
• Identify, consult client, and execute on opportunities for process improvements.
• Collaborate with client in identification of control points for quality assurance.
• Conduct train-the-trainer sessions with instructors on changes made to existing training materials.
• Coordinate training logistics from location to communications.

Key Competencies:
• Adaptable: Ability to effectively adapt to changing needs and priorities while maintaining a positive attitude with a focus on client success.
• Excellence: Very strong writing and editing skills used to maintain the high integrity and accuracy of training and communication materials.
• Collaborative: Exceptional interpersonal skills that are leveraged to build relationships and trust with internal and external stakeholders.
• Resourceful: Ability to persevere under tight deadlines and a rapidly changing environment to develop and deliver innovative solutions.

Preferred Qualifications:
• Degree in Instructional Design, Technical Writing, Communications, or English.
• Highly technical with a mastery of MS Word, Visio, and SharePoint.
• Demonstrated 5 years experience with developing training-related content with a focus on quality assurance.

Please be prepared to provide a portfolio with writing samples in electronic format. Your portfolio must demonstrate the ability to organize information appropriately and exemplify consistency in writing style. If you think you can contribute to our team, we invite you to contact us.

About The Position:
• For more information about The Mosaic Company, you may visit our website at: www.themosaiccompany.com.

Apply to:
Please send your resume along with your salary rate requirements to jobs@themosaiccompany.com. Only resumes that meet the above requirements will be considered. The Mosaic Company is an Equal Opportunity Employer.